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New CSC deal hinges on Morecambe Bay

Tags: Acute   Connelly   CSC   Cuts   Data   DH   East of England   Lorenzo   Morecambe Bay   NME   NPfIT  

11 Mar 2010

A deal to cut hundreds of millions of pounds from the National Programme for IT in the NHS by cutting back the scope of its main electronic patient record software is set to be signed, if CSC can deliver Lorenzo to an acute trust within two weeks.

E-Health Insider understands that a new deal with CSC for the North, Midlands and East of England hinges on the trust-wide go-live of Lorenzo at University Hospitals of Morecambe Bay NHS Trust by the end of March.

This vital deadline looks set to be missed. In an interview with CIO Magazine last week, Andrew Spence, CSC’s UK director of healthcare strategy, was bullish about progress at Morecambe. “We’re ruthlessly focussed on getting things right for Morecambe Bay,” he said.

But EHI has learned that a key test load of patient data into the new system - an essential step on the path to go-live - failed just weeks ago.

The Department of Health’s chief information officer, Christine Connelly, set go-live Morecambe Bay by the end of March as a cast iron deadline last April. If it is missed, the future of a new CSC contract becomes extremely fraught.

CSC’s current deal, covering 60% of the English NHS, is worth £3 billion, with cuts of up to £400m being required by the DH.  

As previously reported by EHI, a ‘descoped’ deal between the DH and CSC would see large chunks of clinical functionality ditched - including theatres, maternity, inpatient electronic prescribing and GP messaging.

NHS trusts would be given the ‘choice’ to buy and integrate the missing specialist and departmental functionality, but they will have to fund their own money to pay for it.

Many trusts are likely to have grave reservations about taking a cut-down version of Lorenzo, which may represent a step back from what they already have. NME trusts have been asked whether they still plan to participate in the programme. Up to a third have said no or maybe.

Meanwhile, in an EHI video diary last month, Christine Walters, associate director of IM&T at Pennine Acute Hospitals NHS Trust, said: “We’re being told that the strategic health authority is looking for a number of trusts to come off what they term the Lorenzo bus.”

EHI understands that the ‘descoping’ negotiations with CSC, which have seen key areas of functionality cut, reinstated and then cut again, were completed at the weekend. The new contracts are now being drawn up ahead of the looming end of March deadline.

Last week, shadow health minister Stephen O’Brien expressed concern that the DH wants to sew up new LSP deals ahead of the general election.

Health minister Mike O’Brien told the BBC: “We are certainly looking for a memorandum of understanding by the end of March if we can get it.”

As part of the new deal, CSC and BT, the two remaining local service providers, are expected to get easier payment terms and have their contractual liabilities for late and non-delivery significantly eased.

The ‘descoping’ exercise is ostensibly being driven by the need to find the savings demanded from the national programme by the Pre-Budget Report.

But the cuts announced by health secretary Andrew Burnham in December are the just the latest chapter in a continuous salami-slicing of features and functionality that has been underway since contracts were first awarded in 2003.

The latest round of contract re-negotiations with CSC long predates Burnham’s announcement. A parallel set of negotiations has yet to be concluded with BT the LSP for London and parts of the South.

In a related development, EHI has learned that a new ASCC procurement for acute systems in the South of England has begun, with suppliers invited to register their interest.

Jon Hoeksma

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© 2010 E-HEALTH-MEDIA LTD. ALL RIGHTS RESERVED.

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1

Enough is enough.

11 Mar 10 20:34

Six years late and running and apparently with late delivery penalities waived.  And now to be massively descoped.  When is enough enough with Lorenzo?


2

Don't worry ...

12 Mar 10 11:35

I fear Andrew Spence has nothing to worry about.  If CSC fail to achieve a full Trust-wide deployment (of half a system) by the end of this month, the DH will probably carry out negotiate a 'deadline re-set' with them and move the target back another six months.


3

That's a good deal!

12 Mar 10 12:34

Forgetting about the late deliveries of past, the plans to cut significant portions of the deliverables, and, in exchange, we will cut 400m off the budget, now we find out:

'As part of the new deal, CSC and BT, the two remaining local service providers, are expected to get easier payment terms and have their contractual liabilities for late and non-delivery significantly eased.'

Our NHS and CfH has done a brilliant job of getting the suppliers to deliver on promises so far so let's make it easier for the vendors to get paid and futher reduce their liabilities for late deliveries. 

Does this make any sense to anyone (other than the vendors and negotiators working for NHS/CfH)?

I can't wait to read the deliverable SLAs in the new contract - Failure to deliver functionality by promised date will require vendor to write the phrase 'Liar, Liar, Pants on Fire' 100 times on the CfH blackboard before receiving their payment check.

We don't deserve this.


4

Dreadful waste of public money

14 Mar 10 23:04

The whole point of these much delayed mega-deals was supposed to be an integrated record.

This was illusory from the start, as most major systems are built up over time, or by acquisition from disparate parts.

To accept yet more removal of significant elements is in my view madness.

March has 31 days. Lets not stretch this deadline. Kill the zombie contracts, for the sake of the taxpayer. Or do we not count ?


5

Should CSC drop iSOFT?

15 Mar 10 09:57

Why don't CSC cancel their contract with iSOFT for "non delivery of an ordered product" and then work with TPP to develop their Acute care systems. Simples...


6

Simples...

15 Mar 10 14:33

What is simple, is to jump from the frying pan into the fire. Stop trying to find simples solutions to these problems because there aren't any. Accept the fact that good health software evolves, and yes I have seen TPP.


7

keep ISoft drop CSC

mr.acute.cio@live.co.uk

15 Mar 10 14:37

In reply to response No 5.  ISoft may well be far from perfect but at least they have tried and tested products installed and working across the NHS,  though too few staff who remember how they work. ISoft also have a willingness to work with hospitals and build relationships, because this eventually leads to new business. 

CSC on the other hand is a manifestation of the NPfIT, they serve CfH and as such, do not see the hospital as their customer and are less concerned about user’s perception of their systems or services. 

So asking the Acute sector to rely upon CSC rather than ISoft might not be the smartest move.


8

OK then...

15 Mar 10 17:09

OK then, let acute trusts deal directly with iSOFT or TPP and drop CSC. Simples...


9

Best of Breed - Proven

16 Mar 10 03:42

If iSOFT stopped buying up third party companies and focussed on developing Lorenzo they might get somewhere. Example - they bought and ED and OR solution from HAS Solutions / Torex to get them into the National Procurement as they had no functionality of their own. Once they won they dumped development of these products if favour of Lorenzo - then they get caught out as Lorenzo is not ready so what do they do? Set up a distribution agreement with Picis - Brilliant !!

The good news is that we should all be able to go back to buying great proven best of breed solutions very soon.

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