E-Health Insider Sponsored Feature: iSOFT

Interoperability: benefits and challenges

Healthcare interoperability matters because information cannot follow individuals around increasingly complex health and social care systems unless IT systems can communicate with each other.

John Campbell, programme manager at Great Ormond Street Hospital for Children, says interoperability delivers immediate results for staff and patients. "There is a reduction in multiple data inputs, saving users and patients time in re-providing their basic demographic data," he says.

"There is an improvement in data completeness, availability and quality because full data sets are provided to all subscribed systems when the master data is updated and transcription errors are removed."

Great Ormond Street improved interoperability between its patient administration systems and a number of departmental systems with ClearSpan, a forerunner of the Viaduct integration engine developed by BridgeForward, which was recently acquired by iSOFT.

But Campbell says that in future he wants to see systems "being developed using service orientated architectures and standards."

Developing such systems - and other practical barriers to creating a truly integrated healthcare system - will be discussed at an E-Health Insider round-table on the challenges of interoperability that iSOFT is sponsoring in October. Readers are invited to comment on the briefing paper for the event.

For further information on this feature, please contact the iSOFT marketing department on 01295 274 446 or Tamzin.rickett@isofthealth.com.

Case study: Great Ormond Street Hospital for Children and ClearSpan Server

Great Ormond Street Hospital for Children needed to link its iSOFT patient administration system to many standalone but vital departmental systems and its private billing system. It chose ClearSpan Server from BridgeForward, a company acquired by iSOFT, for the job.

Chris Smith

Expert view: Chris Smith

Chris Smith, iSOFT portfolio manager, technology and integration, discusses what makes a good integration project and where the barriers to healthcare interoperability really lie.

Round table: debating interoperability

iSOFT is sponsoring an E-Health Insider round table on clinical interoperability on Monday, 5 October at the Royal Society of Medicine in London. Readers are invited to comment on this briefing paper, which has been drawn up to inform the event, which will be reported by EHI later in the year.

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