Hub for spoke

A framework contract developed by two regional procurement hubs is changing the digital dictation market. It has already released significant savings; but could it stifle innovation? Daloni Carlisle reports.

Just what the doctor ordered

SRC solutions are used by over 17,500 users in more than 50 NHS trusts.

In addition to digital dictation, we also provide:

• Speech recognition and mobile dictation
• Clinical correspondence
• Document review, approval and distribution
• Electronic discharge summaries
• Patient handover lists.

Our scalable solutions integrate with existing hospital PAS and EPR systems and are already helping NHS organisations to:

• Deliver a 24 hour document turnaround
• Meet Department of Health targets
• Eliminate typing backlogs
• Improve staff efficiencies
• Enhance availability of clinical information
• Reduce patient care pathways
• Enhance data security.

E-mail: main@src.co.uk
Tel: +44 (0) 20 7471 0100 (Dominic Mellor)
Web: http://www.src.co.uk/digital_dictation

More NHS trusts implement BigHand voice software

BigHand is the leading developer of increasingly popular healthcare digital dictation and speech recognition software.

Already used by more than 1,250 organisations globally, BigHand software enables trusts to:

• Eliminate administrative delays that occur between dictation and typing
• Change working practices to speed and improve patient care
• Trim costs and increase the efficiency of trust staff.

The latest trusts to select BigHand as their chosen supplier include The Princess Alexandra Hospital NHS Trust, Basildon and Thurrock University Hospitals NHS Foundation Trust, Airedale NHS Trust and The Ipswich Hospital NHS Trust.

In 2009, BigHand was selected as a provider of digital dictation and speech recognition technology for the Yorkshire and Humber Commercial Procurement Collaborative, from which all trusts within the UK can benefit.

E-mail: enquiry@bighand.com
Tel: +44 (0)20 7940 5900 (Chris Bell)
Web: www.bighand.com

Dictate IT

Dictate IT is the UK’s leading supplier of medical transcription, digital dictation and speech recognition services for NHS trusts, GP practices and private medical groups. The company services 70 hospitals in 27 trusts, covering over 25,100 beds.

Devised by practising doctors, Dictate’s technologies and services have been specifically developed for the medical sector and its stringent requirements for confidentiality, security, accuracy and reliability.

Current clients include:

• Barking Havering and Redbridge University Hospitals NHS Trust
• Barnet and Chase Farm Hospitals NHS Trust
• Newham University Hospitals NHS Trust
• Derby Hospitals NHS Foundation Trust
• St George's Healthcare NHS Trust
• North Middlesex University Hospitals NHS Trust
• St Vincent’s University Hospital (Dublin).

E-mail: paul.ream@dictate.it
Tel: +44 (0) 20 7813 2200 (Paul Ream)
Web: www.dictate.it

Digital dictation that makes sound business sense

Lexacom has been a leading developer and supplier of bespoke digital dictation software to the medical profession for a decade.

Its innovative software continues to give general practices, hospitals and primary care trusts significant improvements when streamlining their workflow management systems. Recent statistics have shown its customers are currently benefitting from an increase in efficiency of up to 40%.

To ensure the wheels of efficiency never grind to a halt, Lexacom is preparing to launch a brand-new software suite that will give customers even more flexibility in 2010.

Lexacom’s Version 3 software is compatible with all major clinical systems, with all Olympus and Philips hardware, is more scalable for multi-user sites and will contain a dedicated reporting engine to further reduce referral times.

E-mail: info@lexacom.co.uk
Tel: +44 (0) 1295 738011 (Sally Allington)
Web: www.lexacom.co.uk

Start-to-finish electronic clinical correspondence or forget the 24 hour targets

Doncaster and Bassetlaw Hospitals NHS Foundation Trust quickly realised that if paper was involved, it would never hit the 24 hour discharge notification target.

The trust turned to electronic correspondence specialist Medisec Software to provide the answer. Medisec integrated the trust's correspondence creation and delivery system with TalkingPoint’s digital dictation software to provide a true electronic process.

Clinicians now dictate directly into the software which attaches the recording to a patient’s file. When transcribed, the file automatically includes patient data as a letter is generated. Digital approval and electronic delivery to GPs completes the process - saving clinician and secretary time and ultimately improving patient care.

E-mail: kevin.buckley@medisecsoftware.co.uk
Tel: +44 (0) 7976 747358 (Kevin Buckley)
Web: www.medisecsoftware.co.uk/ddproject.html

G2 Speech – effective, proven, fully integrated workflows

Expert in speech recognition, digital dictation and workflow management, G2 Speech gets to the heart of the issue, developing bespoke integrated solutions for a modern, efficient health service.

Its highly effective MediSpeech system has been implemented trust-wide in many locations, achieving dramatically reduced target times for document turnaround and creating significant financial efficiencies. Tailored to suit any hospital information system, it can also be configured to suit the individual preferences of clinicians.

“G2 Speech was able to show us its system in action, in multiple clinical specialties. The company stood out both in terms of its flexibility and willingness to integrate with our systems.” NHS Borders.

E-mail: r.prins@g2speech.com
Tel: +44 (0) 208 539 6541 (Ryan Prins)
Web: www.g2speech.com

Nuance recommends frontend voice recognition to achieve NHS reporting targets

As of March this year, NHS discharge summaries should be made available within 24 hours of a patient’s discharge.

Great Ormond Street Hospital, London, uses frontend speech recognition for efficient reporting – a method confirmed by experts. Spanish diagnostic imaging group CETIR presented an evaluation of speech recognition at the European Radiology Congress 2010, concluding that frontend VR is by far superior to any other dictation method in terms of reducing report turnaround time.

Dr Peter Gocke of the University Hospital Hamburg Eppendorf noted that: "Presenting doctors with the recognised text in front of their eyes can easily save 1-2 days of turnaround time.”

Nuance and its partners provide dedicated frontend speech recognition solutions for both general practitioners and hospitals.

E-mail: anne.durand-badel@nuance.com
Tel: +43 1 60119 1048 (Anne Durand-Badel)
Web: www.nuance.co.uk/healthcare